TERMS AND CONDITIONS OF THE ONLINE STORE https://eafinia.com/
These Terms and Conditions enter into force on 15.01.2026.

CHAPTER 1. GENERAL PROVISIONS AND DEFINITIONS

1. These Terms and Conditions set out the rules and conditions for the provision of services by electronic means, including the use of the Store, as well as the rights, obligations and liability rules of the Seller and the Customer. These Terms and Conditions also include information which the Seller is obliged to provide to the Consumer and to the Entrepreneur with Consumer Rights in accordance with applicable laws, including the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2020, item 287, consolidated text, as amended).
2. Each Customer should read these Terms and Conditions.
3. These Terms and Conditions are available on the Store’s website and are provided free of charge also prior to the conclusion of a contract. Upon the Customer’s request, the Terms and Conditions are also provided in a manner that enables the Customer to obtain, reproduce and record their content using the ICT system used by the Customer (e.g. by e-mail).
4. Basic definitions:
   1. Terms and Conditions: these Online Store Terms and Conditions;
   2. Seller: AFINIA MIROSŁAW SZMELTER, ŁUKASZ BIAŁECKI SPÓŁKA CYWILNA, ul. Konfederacka 4A/14, 60-281 Poznań, Poland, NIP 7792414139, REGON 302448304, e-mail contact@eafinia.com, tel. +48 600 78 77 99;
   3. Customer: a natural person who is at least 18 years of age and has full legal capacity, a legal person, and an organisational unit without legal personality but capable of acquiring rights and incurring obligations in its own name, which enters into a legal relationship with the Seller in connection with the Store’s operations. The Customer also means a Consumer or an Entrepreneur with Consumer Rights, unless separate provisions in these Terms and Conditions apply to them in a given matter;
   4. Consumer: a Customer who is a natural person performing a legal act (purchase) with the Seller that is not directly related to the Customer’s business or professional activity;
   5. Electronic Service: a service within the meaning of the Act of 18 July 2002 on Providing Services by Electronic Means (Journal of Laws 2020, item 344, consolidated text, as amended), provided remotely by electronic means by the Seller to the Customer via the Service;
   6. Store, Online Store, or Service: an Electronic Service—a store operated by the Seller at https://eafinia.com/, within which the Customer concludes a distance sales contract for Goods; the parties are informed of the sale by automatically generated e-mail messages, and the performance of the contract (in particular delivery of the Goods) takes place outside the Internet;
   7. Account: a free Electronic Service identified by an individual name (login) and password provided by the Customer; a set of resources in the Seller’s ICT system in which the Customer’s data and information about activities within the Store are stored;
   8. Goods: a movable item offered by the Seller and presented in the Store;
   9. Contract: a distance contract for the purchase of Goods, concluded as a result of the Customer placing an Order in the Store and its acceptance by the Seller;
   10. Form: a script constituting an electronic means of communication enabling the Customer to place an Order in the Store or perform other actions in the Store;
   11. Order: an instruction to purchase Goods in the Store placed by the Customer using the Form;
   12. Newsletter: a free Electronic Service provided by the Seller via e-mail that enables Customers using it to automatically receive periodic messages (newsletters) from the Seller containing information about the Service, including new products or promotions;
   13. Force Majeure: a sudden, unforeseeable event beyond the parties’ control that prevents performance of the contract in whole or in part, either permanently or for a certain period, and which, despite exercising due diligence, could not have been prevented or overcome (e.g. war, strikes, layoffs, shortages of raw materials or energy supplies, disruptions in factory operations, road blockades, extraordinary natural phenomena, epidemics, states of emergency);
   14. Entrepreneur with Consumer Rights: a natural person concluding a Contract directly related to their business activity, where the content of the Contract indicates that it is not of a professional nature for that person, in particular as resulting from the subject of their business activity as registered in CEIDG.

CHAPTER 2. BASIC AND TECHNICAL INFORMATION

1. Seller’s contact details for communication with the Customer: address Drużbickiego 13, 61-693 Poznań, e-mail address  contact@eafinia.com, telephone number  +48 600 78 77 99. The Seller does not provide any other form of online communication.
2. The Seller offers the following types of Electronic Services:
   1. Online Store,
   2. Newsletter,
   3. Reviews (commenting),
   4. Account.
3. The Seller provides Electronic Services in accordance with these Terms and Conditions.
4. The technical requirements for using the Store are that the Customer has a computer or other device enabling Internet browsing, appropriate software (including a web browser), Internet access, and an up-to-date and active e-mail account.
5. The Customer is prohibited from providing unlawful content.
6. Using the Store may involve risks typical of using the Internet, such as spam, viruses, and hacking attacks. The Seller takes measures to counteract such risks. The Seller indicates that the public nature of the Internet and the use of services provided by electronic means may involve the risk of Customers’ data being obtained or modified by unauthorised persons; therefore, Customers should apply appropriate technical measures to minimise the above risks, including antivirus software and identity protection tools for Internet users.
7. The contract for the provision of free Electronic Services is concluded via the Store over the Internet. The Customer may stop using the free Electronic Services at any time by leaving the Store, unsubscribing from the Newsletter, or deleting the Customer’s account. In such case, the contract for the provision of free Electronic Services is terminated.
8. The Seller may—apart from other cases provided for by law—process the following Customer personal data necessary to establish, shape the content of, amend or terminate the contract:
   1. Customer’s surname and given name(s);
   2. permanent residential address;
   3. correspondence address, if different from the residential address;
   4. Customer’s e-mail address(es);
   5. telephone number;
   6. business data (company name, registered office address, delivery address, Tax ID / NIP).
9. With the Customer’s consent and for the purposes of advertising, market research, and analysis of Customers’ behaviour and preferences—using the results of such research to improve the quality of services provided by the Seller—the Seller may process other data relating to the Customer that are not necessary for providing services by electronic means.
10. The Seller’s contact point enabling direct communication for the purposes of Regulation (EU) 2022/2065 on a Single Market for Digital Services and amending Directive 2000/31/EC (Digital Services Act) is: e-mail address contact@eafinia.com. Communication may be conducted in Polish or English.

CHAPTER 3. PERSONAL DATA

1. The Seller processes the personal data provided by Customers in accordance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, hereinafter: the “Regulation”). In particular:
   1. The Seller ensures that such data are:
      a) processed lawfully, fairly and in a transparent manner in relation to Customers and other data subjects;
      b) collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes;
      c) adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
      d) accurate and, where necessary, kept up to date;
      e) kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed;
      f) processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures;
   2. The Seller applies appropriate technical and organisational measures to ensure the protection of processed personal data, adequate to the nature, scope, context and purposes of processing and the risk of infringement of the rights or freedoms of natural persons;
   3. The Seller ensures access to personal data and the exercise of other rights by Customers and other data subjects in accordance with applicable law.
2. The legal basis for processing personal data is the Customer’s consent or the existence of another legal ground authorising the processing of personal data under the Regulation.
3. The Seller guarantees the exercise of the rights of persons whose personal data are processed, in accordance with the relevant provisions, including in particular the right to:
   1. withdraw consent to the processing of personal data;
   2. obtain information concerning their personal data;
   3. control the processing of data, including completing, updating, rectifying and erasing data;
   4. object to processing or request restriction of processing;
   5. lodge a complaint with a supervisory authority and use other legal remedies to protect their rights.
4. Any person having access to personal data processes such data solely on the basis of the Seller’s authorisation or a personal data processing agreement, and only on the Seller’s instructions.
5. The Seller ensures that personal data are not disclosed to entities other than those authorised under applicable laws, unless required by European Union law or Polish law.
6. In connection with its business activity, the Seller uses the services of other entities, including for the performance of contracts. Personal data may be transferred to:
   1. the hosting provider,
   2. the provider of software used to operate the Store,
   3. the Internet service provider,
   4. courier or postal service providers,
   5. the provider of an electronic payment platform,
   6. the provider of invoicing software,
   7. entities providing accounting or legal services.

CHAPTER 4. ADDITIONAL INFORMATION

§ 1 Account

1. Registration of an Account on the Store’s website is free of charge and requires the following actions: the Customer should complete the registration form by providing the required data and making declarations regarding acceptance of the Terms and Conditions, personal data processing, and the sending of commercial information. A link enabling Account verification will be sent to the Customer’s e-mail address provided during the Account registration process. Logging in to the Account requires entering the login and password set by the Customer. The password is confidential and should not be disclosed to anyone.
2. The Account enables the Customer to enter or modify data, place or check Orders, and view Order history.
3. The Electronic Service “Account” is provided free of charge for an indefinite period.

The Customer may resign from (delete) the Account in the Store at any time by selecting the “Delete account” option, sending an appropriate request to the Seller electronically to the e-mail address: contact@eafinia.com , or in writing to the Seller’s address: Drużbickiego 13, 61-693 Poznań.

§ 2 Newsletter

1. The Newsletter service is intended to provide the Customer with the requested information.
2. Use of the Newsletter does not require the Customer to register an Account, but it does require providing an e-mail address and making declarations regarding acceptance of the Terms and Conditions, personal data processing, and the sending of commercial information.
3. A link confirming the Newsletter subscription will be sent to the Customer’s e-mail address.
4. The Electronic Service “Newsletter” is provided free of charge for an indefinite period.

The Customer may unsubscribe from the Newsletter at any time by using the Newsletter unsubscribe option, sending an appropriate request to the Seller electronically to the address: contact@eafinia.com, or in writing to the Seller’s address: Drużbickiego 13, 61-693 Poznań.

§ 3 Reviews

1. The Seller enables Customers to post individual and subjective statements (reviews, comments) on the Store’s website, in particular concerning the Goods.
2. The service is provided free of charge for an indefinite period.
3. The service may be used anonymously.
4. The Seller may use reviews for the purposes of content published in the Service.
5. The Seller informs that only reviews obtained from Customers are published in the Store and, furthermore, that the Seller publishes all Customer reviews received, both positive and negative. The Seller does not use third-party or sponsored reviews.
6. The Customer may not post reviews that:
   1. do not concern the Goods;
   2. concern technical issues related to the functioning of the Store. Matters concerning technical issues should be reported in a separate procedure provided for in these Terms and Conditions;
   3. contain links to other websites;
   4. concern Goods or activities competitive with the Seller’s business;
   5. constitute advertising or other marketing activities regarding goods or services not offered by the Seller;
   6. incite violence, hatred or discrimination for any reason, including on grounds of gender, sexual, nationality, ethnic, racial or religious differences;
   7. contain vulgarities or other offensive content;
   8. constitute an attempt at fraud or any other act prohibited by law;
   9. infringe copyright or the personal rights of others;
   10. violate any other generally applicable provisions of law.
7. If the Seller determines that a review does not meet the conditions set out in these Terms and Conditions, the Seller may take moderation actions, i.e. delete the review or refuse to publish it.
8. If a third party (another Customer or any other person or entity) considers that a given review contains illegal content, that person may submit a notice to the Seller at the e-mail address contact@eafinia.com. The notice should include:
   1. justification as to why the review constitutes illegal content;
   2. a clear indication of the exact electronic location of the information (URL address or information enabling identification of the illegal content);
   3. the name and surname or business name, and the e-mail address, of the person or entity submitting the notice;
9. The Seller uses the services of Judge.me (https://judge.me) for review management and review verification, provided by Judge.me Ltd with its registered office at c/o Buckworths, 2nd Floor, 1–3 Worship Street, London, England, EC2A 2AB. The terms of the service are set out in the terms and conditions available at https://judge.me/terms#provisions-applicable-to-merchants-only.

CHAPTER 5. SALES

§ 1 Goods

1. All Goods offered in the Store are new and conform to the Contract. A detailed description of the Goods is available on the Store’s website.
2. Goods may be covered by a warranty in accordance with the warranty documents provided with the Goods. No after-sales services are provided.
3. If a warranty is granted, any durability guarantee will not provide repair or replacement conditions for a Consumer or an Entrepreneur with Consumer Rights that are less favourable than those set out in Chapter 6 of these Terms and Conditions.

§ 2 Orders and Order Fulfilment

1. An Order may be placed by completing the Form available in the Store.
2. Orders may be placed either after registering an Account in the Store or without registering an Account (guest checkout).
3. The Customer is required to complete the Form carefully, providing all data in accordance with the facts and selecting the chosen method of payment and delivery.
4. In the Form, the Customer provides data and makes declarations regarding acceptance of the Terms and Conditions, personal data processing, and the sending of commercial information.
5. Orders in the Store may be placed 24 hours a day, 7 days a week. Orders placed on Saturdays, Sundays or public holidays are processed on the next business day.
6. The Customer confirms placing the Order by selecting the button (field) marked “order with an obligation to pay”. The Seller will send an Order confirmation to the e-mail address provided by the Customer.
7. The order fulfilment time (i.e. until the date of dispatch of the Goods) is up to 10 business days. Detailed information is provided in the description of the Goods in the Store.
8. If the Customer requests that the transaction be documented in the form of an invoice, the Customer provides the necessary data; in such case, the Customer’s Tax ID (NIP) for the invoice must be provided no later than when placing the Order. The Seller is not liable for incorrect or incomplete data provided by the Customer, including the Tax ID (NIP).
9. If it is not possible to fulfil the Order, which may occur in the event of Force Majeure or other reasons, the Seller undertakes to promptly inform the Customer by e-mail or by phone. In such case, the Consumer may withdraw from performance of the Contract, and the Seller shall refund the amounts paid by the Consumer. In other cases, performance of the Contract is postponed for the duration of the obstacle.

§ 3 Payments

1. All prices of Goods shown in the Store are in euros (prices include VAT if the sale of the Goods is subject to VAT). The price of the Goods does not include the costs referred to in item 2 below. The price of the Goods stated at the time the Customer places the Order is binding on both parties.
2. Costs related to delivery of the Goods (e.g. transport, delivery, postal services) and any other possible costs are borne by the Customer. The amount of these costs may depend on the Customer’s chosen delivery method. Information about the amount of such costs is provided at the Order placement stage.
3. The Customer may choose the method of payment:
   1. bank transfer (traditional transfer) — payment before dispatch of the Goods (prepayment). After placing an Order, the Customer should pay/transfer the amount due to the Store’s bank account. The Order will be processed after the Customer’s payment is credited to the Store’s bank account;
   2. Payment via the Przelewy24 payment system, card payment — payment before dispatch of the Goods (prepayment). After placing an Order, the Customer should make the payment via the Przelewy24 system or by card. The Order will be processed after the Customer’s payment is credited in the Przelewy24 payment system or the card payment system.
4. For each Product sold, the Store issues proof of purchase and delivers it to the Customer, insofar as delivery is required by generally applicable law, subject to the provisions of Chapter 5, § 2, item 8 of these Terms and Conditions.
5. The Customer is obliged to make payment within 7 days from the date the sales contract is concluded, unless the chosen payment method requires a different deadline. If the Customer fails to make payment within this period, then—pursuant to Article 491 § 1 of the Civil Code (Journal of Laws 2022, item 1360, consolidated text, as amended)—the Seller will set an additional deadline for payment; upon its ineffective expiry, the Seller will be entitled to withdraw from the contract. If the Customer declares that they will not perform, the Seller may withdraw from the contract without setting an additional deadline, also before the due date for performance.
6. The entity providing electronic payment services within the Przelewy24 system, including card payments, is PayPro S.A., ul. Pastelowa 8, 60-198 Poznań, Poland, NIP: 7792369887, REGON: 301345068, entered in the register of entrepreneurs of the National Court Register kept by the District Court in Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number: 0000347935, and in the register of domestic payment institutions kept by the Polish Financial Supervision Authority (Komisja Nadzoru Finansowego) under number UKNF IP24/2014. Supervision over the performance of payment services is exercised by the Polish Financial Supervision Authority.
7. When informing about a reduced price, the Seller also displays information about the lowest price of the given Goods that applied during the 30 days prior to the introduction of the reduction, or from the date the Goods began to be offered in the Store (if this period is shorter than 30 days), or about the price prior to the reduction being applied (if the Goods are perishable or have a short shelf life/use-by date).

§ 4 Delivery

1. The Product is shipped to the address indicated by the Customer in the Form, unless the Parties agree otherwise.
2. The Product is delivered by a courier company selected by the Customer. A parcel sent via a courier company is delivered within 10 business days from the date of dispatch of the Goods.
3. Personal collection of the Goods is not available.
4. Together with the Goods, the Seller provides the Customer with all components of the Goods’ equipment, as well as operating and maintenance instructions and other documents required by generally applicable law.
5. The Seller indicates that:
   1. upon delivery of the Goods to the Customer or to the carrier, the benefits and burdens related to the Goods and the risk of accidental loss of or damage to the Goods pass to the Customer. In the case of a sale to a Consumer, the risk of accidental loss of or damage to the Goods passes to the Consumer upon delivery of the Goods to the Consumer. “Delivery of the Goods” shall be deemed to include the Seller entrusting the Goods to the carrier, provided that the Seller had no influence on the Consumer’s choice of the carrier;
   2. acceptance by the Customer of a shipment containing the Product without reservations causes claims for loss or damage in transport to expire, unless:
      a) the damage was recorded in a report before acceptance of the shipment;
      b) such recording was omitted due to the carrier’s fault;
      c) the loss or damage resulted from the carrier’s wilful misconduct or gross negligence;
      d) damage not visible from the outside was identified by the entitled person after acceptance of the shipment and, within 7 days, the person requested that its condition be determined and proved that the damage occurred between acceptance of the shipment for transport and its delivery.

The above does not apply to a Consumer or an Entrepreneur with Consumer Rights.

§ 5 Additional Information for Consumers

1. The Contract is not concluded for an indefinite period and will not be automatically renewed.
2. The minimum duration of the Consumer’s obligations under the Contract is the time required to perform the Contract, i.e. to make payment and receive the Goods.
3. Use of the Store by a Consumer does not involve an obligation to pay a deposit or provide any other financial guarantees.
4. The Seller is not obliged to and does not apply a code of good practice referred to in Article 2(5) of the Act of 23 August 2007 on Counteracting Unfair Market Practices (Journal of Laws 2017, item 2070, consolidated text, as amended).

CHAPTER 6. LIABILITY

1. Liability under statutory warranty for defects (rękojmia) is excluded in legal relationships with Customers and Entrepreneurs with Consumer Rights, but this does not apply to Consumers. The Seller’s liability for damage in legal relationships with Customers is always limited to the value of the Goods, but this does not apply to Consumers and Entrepreneurs with Consumer Rights.
2. The Seller is liable to the Consumer or the Entrepreneur with Consumer Rights for any lack of conformity of the Goods with the Contract under the rules resulting from the Act of 30 May 2014 on Consumer Rights (Journal of Laws 2020, item 287, consolidated text, as amended), including the following rules:
   1. The Goods are in conformity with the Contract if:
      a) their description, type, quantity, quality, completeness and functionality are in accordance with the Contract;
      b) they are fit for the particular purpose for which the Seller was informed at the latest at the time of concluding the Contract and which the Seller accepted;
      c) the Goods are fit for the purposes for which goods of this type are normally used;
      d) they are supplied in such quantity and have such features (including durability and safety) as are typical for goods of this type and which the Consumer or the Entrepreneur with Consumer Rights may reasonably expect (taking into account the nature of the Goods and any public assurances made about them);
      e) they are delivered with packaging, accessories and instructions which the Consumer or the Entrepreneur with Consumer Rights may reasonably expect;
      f) they are of the same quality as a sample or model made available by the Seller before the Contract was concluded;
   2. The Seller is not liable for any lack of conformity of the Goods with the Contract referred to in item 2.1(c)–(f) above if the Consumer or the Entrepreneur with Consumer Rights was informed by the Seller of such lack of conformity no later than at the time of concluding the Contract and expressly and separately accepted this fact;
   3. The Seller is liable for a lack of conformity of the Goods with the Contract existing at the time of delivery and discovered within 2 years from that time, provided that this does not apply where the use-by period / durability period of the Goods specified by the Seller (or its predecessors or persons acting on its behalf) is longer;
   4. It is presumed that any lack of conformity with the Contract that becomes apparent before the expiry of 2 years from the date of delivery of the Goods existed at the time of delivery;
   5. The Consumer’s or the Entrepreneur with Consumer Rights’ remedies for lack of conformity of the Goods with the Contract are:
      a) to request repair or replacement of the Goods. In such case, the Consumer or the Entrepreneur with Consumer Rights makes the Goods available to the Seller, and the Seller collects them at its own expense. The Seller bears the costs of repair or replacement. Repair or replacement should be carried out within a reasonable time. If repair or replacement is impossible or would require excessive costs, the Seller may refuse to carry it out;
      b) the Consumer or the Entrepreneur with Consumer Rights may submit a statement requesting a price reduction or withdrawal from the Contract if:
      • the Seller refused to repair or replace the Goods;
      • the Seller did not repair or replace the Goods;
      • the lack of conformity of the Goods with the Contract persists despite an attempt to repair or replace the Goods;
      • the lack of conformity of the Goods with the Contract is so significant that it justifies a price reduction or withdrawal without first requesting repair or replacement;
      • the circumstances or the Seller’s statement indicate that the Seller will not bring the Goods into conformity with the Contract within a reasonable time or without excessive inconvenience;
   6. regarding a price reduction:
      • the reduced price must be proportionate to the price of conforming Goods;
      • the Seller shall refund the amounts due to the Consumer or the Entrepreneur with Consumer Rights without delay, no later than within 14 days from receiving the statement requesting a price reduction;
   7. regarding withdrawal from the Contract:
      • the Consumer or the Entrepreneur with Consumer Rights may not withdraw from the Contract if the lack of conformity of the Goods with the Contract is insignificant; however, it is presumed that the lack of conformity is significant;
      • the withdrawal may relate only to the non-conforming Goods or also to other Goods covered by the Contract;
      • the Consumer or the Entrepreneur with Consumer Rights is obliged to return the Goods without undue delay at the Seller’s expense;
      • the Seller shall refund the price to the Consumer or the Entrepreneur with Consumer Rights without delay, no later than within 14 days from receiving the Goods or proof of their return shipment. The Seller shall refund the payment using the same method of payment as used by the Consumer or the Entrepreneur with Consumer Rights, unless the Consumer or the Entrepreneur with Consumer Rights expressly agrees to another method of refund that does not involve any costs for them.

CHAPTER 7. COMPLAINT HANDLING PROCEDURE

1. The Customer should submit complaints to the Seller in writing to: Drużbickiego 13, 61-693 Poznań, or by e-mail to: contact@eafinia.com. Additional rules apply to complaints submitted by Customers who are entrepreneurs (and who are not Consumers or Entrepreneurs with Consumer Rights).
2. If the Customer finds that the shipment with the Product has been tampered with, is incomplete, or has been damaged, the Customer should immediately (no later than within 7 days from receipt of the shipment) submit a complaint to the Seller. This will enable the Customer to pursue claims against the carrier. This is not a condition for considering a complaint submitted by a Consumer or an Entrepreneur with Consumer Rights. The complaint should include a detailed description of the issue and the Customer’s request, as well as photographic documentation.
3. The Seller undertakes to respond to the Customer’s complaint within 30 days, and to a complaint submitted by a Consumer or an Entrepreneur with Consumer Rights within 14 days. If the Seller does not respond to a Consumer’s complaint within 14 days, it is deemed that the Seller has accepted the complaint as justified. The Seller provides its response to the Consumer or the Entrepreneur with Consumer Rights on paper or another durable medium (e.g. by e-mail).
4. If the complaint is accepted, the Seller will take appropriate actions.
5. It is possible to use out-of-court methods of handling complaints and pursuing claims in legal relations with Consumers, including the possibility of conducting amicable proceedings before a common court or before other entities offering out-of-court dispute resolution. Detailed information on the possibility of using out-of-court methods of handling complaints and pursuing claims, as well as the rules for access to these procedures, is available at the offices and websites of consumer ombudsmen, social organisations whose statutory tasks include consumer protection, and the inspectorates of the Trade Inspection.

CHAPTER 8. WITHDRAWAL FROM THE CONTRACT

1. Withdrawal from the Contract by the Seller or the Customer may take place under the rules set out in applicable laws, including the Civil Code (Journal of Laws 2022, item 1360, consolidated text, as amended).
2. The Consumer or the Entrepreneur with Consumer Rights has the right to withdraw from the Contract within 14 days from the date of receiving the Goods by them or by a third party indicated by them who is not the carrier.
3. Performance of a service for which the Consumer or the Entrepreneur with Consumer Rights is obliged to pay the price may begin before the expiry of the withdrawal period, provided that the Consumer or the Entrepreneur with Consumer Rights submits a statement to the Seller containing an explicit request to that effect and confirms that they have been informed that they will lose the right to withdraw from the Contract once the service has been fully performed by the Seller.
4. Information on withdrawal from the Contract is included in the notice on the right of withdrawal. The notice and a template withdrawal form are provided at the end of these Terms and Conditions.
5. The Consumer or the Entrepreneur with Consumer Rights is obliged to return the Goods together with all components, including packaging (if it constitutes an essential component of the Goods), within 14 days from the date of withdrawal from the Contract, unless the Seller has offered to collect the Goods itself. If the Seller has not offered to collect the Goods itself, the Seller may withhold the refund until it receives the Goods back or until the Consumer or the Entrepreneur with Consumer Rights provides proof of return shipment, whichever occurs first.
6. The Seller shall refund to the Consumer or the Entrepreneur with Consumer Rights all payments made by them, including the costs of delivery of the Goods, without delay and no later than within 14 days from the date of receiving the withdrawal statement. The Seller shall refund the payment using the same method of payment as used by the Consumer or the Entrepreneur with Consumer Rights, unless the Consumer or the Entrepreneur with Consumer Rights expressly agrees to a different method of refund that does not involve any costs for them.
7. If the Consumer or the Entrepreneur with Consumer Rights chose a method of delivery other than the least expensive standard delivery method offered by the Seller, the Seller is not obliged to refund the additional costs incurred by them for delivery of the Goods.
8. The Consumer or the Entrepreneur with Consumer Rights bears only the direct costs of returning the Goods, unless the Seller agreed to bear them or failed to inform the Consumer or the Entrepreneur with Consumer Rights of the obligation to bear such costs.
9. The Consumer or the Entrepreneur with Consumer Rights is liable for any diminution in the value of the Goods resulting from using them in a manner exceeding what is necessary to establish the nature, characteristics and functioning of the Goods.
10. In the event of effective withdrawal from the Contract, the Contract shall be deemed not to have been concluded.
11. The right of withdrawal from the Contract does not apply to certain contracts, including:

1. contracts where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period;
2. contracts where the subject of the Contract is goods that deteriorate quickly or have a short shelf life/use-by date;
3. contracts where the subject of the Contract is goods delivered in sealed packaging which cannot be returned after opening for health protection or hygiene reasons, if the packaging was opened after delivery;
4. contracts where the subject of the Contract is Goods which, after delivery, due to their nature, become inseparably mixed with other goods;
5. contracts where the Consumer or the Entrepreneur with Consumer Rights expressly requested that the Seller visit them for the purpose of carrying out urgent repair or maintenance; if the Seller additionally provides services other than those requested by the Consumer or the Entrepreneur with Consumer Rights, or supplies goods other than spare parts necessary to carry out the repair or maintenance, the right of withdrawal applies to such additional services or goods;
6. contracts for the supply of digital content not supplied on a tangible medium, for which the Consumer or the Entrepreneur with Consumer Rights is obliged to pay the price, if the Seller began performance with the Consumer’s or the Entrepreneur with Consumer Rights’ prior and explicit consent, and the Consumer or the Entrepreneur with Consumer Rights was informed before performance began that they would lose the right of withdrawal once the service has been performed by the Seller, and acknowledged this, and the Seller provided them with confirmation.

CHAPTER 9. INTELLECTUAL PROPERTY

1. The rights to the Service and the content contained therein belong to the Seller.
2. The website address under which the Store is available, as well as the content of the website https://eafinia.com/, constitute works protected by copyright and are protected under copyright law and intellectual property law.
3. All logos, proprietary names, graphic designs, videos, texts, forms, scripts, source codes, slogans, trademarks, service marks, etc. are protected/registered marks and belong to the Seller, the manufacturer or the distributor of the Goods. Downloading, copying, modifying, reproducing, transmitting or distributing any content from https://eafinia.com/ without the owner’s consent is prohibited.

CHAPTER 10. FINAL PROVISIONS

1. In matters not regulated by these Terms and Conditions, the relevant provisions of generally applicable Polish law shall apply in legal relations with Customers. Contracts concluded with Customers shall be governed by Polish law, provided that, in the case of Consumers, the choice of Polish law does not deprive Consumers of rights granted to them under mandatory provisions of the law of the country of their habitual residence.
2. Any deviations from these Terms and Conditions require written form to be valid, under pain of nullity.
3. The court having jurisdiction to resolve a dispute between the Seller and the Customer shall be the court having jurisdiction over the Seller’s registered office. The court having jurisdiction to resolve a dispute between the Seller and the Consumer shall be:
   1. in an action brought by the Seller — the court having jurisdiction under general rules (the court of the Consumer’s place of residence or stay);
   2. in an action brought by the Consumer — the court having jurisdiction over the Consumer’s place of residence (except in matters of exclusive jurisdiction), the court having jurisdiction under general rules (the court of the Seller’s registered office), or another court more convenient for the Consumer (pursuant to Articles 31–37 of the Code of Civil Procedure).
      In the event of a dispute with an Entrepreneur with Consumer Rights, the court having territorial jurisdiction under generally applicable law shall have jurisdiction.
4. The Seller may amend these Terms and Conditions for important reasons, which include in particular changes in generally applicable law, changes to the Seller’s business profile or the Seller’s offer, and changes to the Service’s functionality.
5. These Terms and Conditions apply from the date of publication in the Service, provided that they do not affect Customers’ acquired rights; i.e. an Order placed before the change or a Contract concluded and performed before the change shall be governed by the Terms and Conditions in force on the date of those actions.
6. The Seller will notify a Customer with whom a continuous contract has been concluded (registered users with an Account or subscribed to the Newsletter) about changes to the Terms and Conditions. The notification will be made by posting information on the Service’s website and by the Seller’s statement submitted electronically. If the Customer does not accept the changes, the Customer may exercise the right to terminate the contract within 14 days. If no statement is made, the change will become effective after 14 days from the date of notification.

NOTICE OF THE RIGHT TO WITHDRAW FROM THE CONTRACT

(applies to Consumers and Entrepreneurs with Consumer Rights)

You have the right to withdraw from this contract within 14 days without giving any reason.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or e-mail). Our contact details are provided below:
Drużbickiego 13, 61-693 Poznań

The withdrawal period will expire after 14 days from the day on which you acquire physical possession of the last lot or part, or on which a third party other than the carrier and indicated by you acquires physical possession of the last lot or part. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal: if you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery of the goods (except for the additional costs resulting from your choice of a delivery method other than the least expensive standard delivery method offered by us), without delay and in any event no later than 14 days from the day on which we are informed about your decision to exercise the right of withdrawal from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the Goods back or you have supplied evidence of having sent back the Goods, whichever is earlier.

Please send back or hand over the goods to us without delay and in any event no later than 14 days from the day on which you informed us about your withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct costs of returning the Goods. The amount of these costs is estimated at a maximum of approximately 319,80 euro

You are liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

You may use the model withdrawal form; however, this is not obligatory.

MODEL WITHDRAWAL FORM

(applies to Consumers and Entrepreneurs with Consumer Rights)
NOTE: This form should be completed and returned only if you wish to withdraw from the contract.

………………………., ……………………………….

(Customer’s full name)
……………………………………….. …………………………………………
(Customer’s correspondence address)
………………………………………
(telephone number / e-mail for contact)

Seller’s details: …………………………………

WITHDRAWAL FROM A DISTANCE CONTRACT

I hereby inform you of my withdrawal from the sales contract for the following goods: ………………………………………………

Date of conclusion of the contract: …………………………………………
Date of receipt of the goods: …………………………………………………..

In connection with the above, I declare that I will return the goods without delay, no later than within fourteen (14) days. Below I indicate the details for the refund of the purchase price, which should be made without delay, no later than within fourteen (14) days: ……………………………………..……

……………………………………………………
(Customer’s name and signature,
if the form is sent in paper form)